Most of our designs are created in-house, requiring a bit of time to perfect.
As a result, processing times typically range from 4-10 business days, excluding weekends and bank holidays. During high-demand periods such as holidays or new releases, these times may be extended.
For specific details, please refer to the item description, as processing times may vary by product.
IS IT POSSIBLE TO HAVE MY ORDER PRODUCED BY A SPECIFIC DATE?
We want you to feel like her, feminine and confident whatever the occasion.
We will make every effort to ensure your order arrives by the specified date. Please reach out to our customer care team before placing your order to explore your options further.
HOW DOES PRE ORDER WORK?
Pre order items are clearly indicated in both the product title and description.
Refer to the description for all essential details. As these items are made to order, production may take between 3-4 weeks, though they may arrive sooner.
You will be notified via email once your order has been shipped.
CAN I AMEND OR CANCEL MY ORDER?
Cancellation and amendment requests must be made within 8 hours of placing your order.
Contact orders@fynry.com with your order number and request, and our customer care team will be happy to assist you.
To request a exchange, contact orders@fynry.com within 7 business days of receiving your order with:
Full name, email, and order number
Item name, size, and reason for exchange
Once approved, our team will provide the return address. Items must be shipped back within 7 business days. Return and exchange shipping is the customer’s responsibility. We recommend using a tracked service. FYNRY is not responsible for lost returns.
WHAT IS YOUR STORE CREDIT POLICY?
Store credits may be applied to any full-priced items and are valid for a period of 36 months from the date of issue. They can be used in full or split across multiple orders within the specified time frame.
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